Imprint

Privacy Policy

JOHN VEICH

Last Updated: February 27, 2025

This Privacy Policy ("Policy") describes how John Veich ("John Veich", "Company", "we", "our", or "us") collects, uses, shares, and stores personal information of users of this website, johnveich.com (the "Site"). This Policy applies to the Site, applications, products and services (collectively, "Services") on or in which it is posted, linked, or referenced.

By using the Services, you accept the terms of this Policy and our Terms of Use, and consent to our collection, use, disclosure, and retention of your information as described in this Policy. If you have not done so already, please also review our Terms of Use. IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF USE, THEN PLEASE DO NOT USE ANY OF THE SERVICES.

Please note that this Policy does not apply to information collected through third-party websites or services that you may access through the Services or that you submit to us through email, text message or other electronic message or offline.

If you are visiting this site from the European Union (EU), see our Notice to EU Data Subjects below for our legal bases for processing and transfer of your data.

1. What We Collect

We get information about you in a range of ways.

1.1 Information You Give Us

Information we collect from you includes:

• Identity information, such as your first name, last name, username or similar identifier, title, date of birth and gender.

• Contact information, such as your postal address, email address and telephone number.

• Profile information, such as your username and password, interests, preferences, feedback and survey responses.

• Feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with the Service, receive customer support or otherwise correspond with us.

• Usage information, such as information about how you use the Service and interact with us.

• Marketing information, such as your preferences for receiving marketing communications and details about how you engage with them.

1.2 Information We Get From Others

We may receive information about you from other third-party sources and may add this to information we collect from your use of the Services.

1.3 Information Automatically Collected

We may automatically record certain information about how you use our Site ("Log Data"). Log Data may include information such as your Internet Protocol (IP) address, device and browser type, operating system, the pages or features of our Site to which you browsed and the time spent on those pages or features, the frequency with which you use the Site, search terms, links you clicked on, and other statistics. We use this information to administer the Service and analyze it (and may engage third parties to analyze it) to improve and enhance the Service by expanding its features and functionality and tailoring it to our users' needs and preferences.

We may use cookies or similar technologies to analyze trends, administer the website, track users' movements, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level.

We also use Google Analytics to help us offer you an optimized user experience. You can find more information about Google Analytics' use of your personal data here: Google Analytics Terms.

1.4 Information We Will Never Collect

We will never ask you to share your private keys or wallet seed. Never trust anyone or any site that asks you to enter your private keys or wallet seed.

2. Use of Personal Information

2.1 To Provide Our Service

We will use your personal information in the following ways:

• To enable you to access and use the Services.

• To provide and deliver products and services that you may request.

• To send information, including confirmations, technical notices, updates, security alerts, and support and administrative messages.

2.2 To Comply With Law

We use your personal information as we believe necessary or appropriate to comply with applicable laws (including anti-money laundering (AML) laws and know-your-customer (KYC) requirements), lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.

2.3 To Communicate With You

We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

2.4 To Optimize Our Platform

In order to optimize your user experience, we may use your personal information to operate, maintain, and improve our Services. We may also use your information to respond to your comments and questions regarding the Services, and to provide you and other users with general customer service.

2.5 With Your Consent

We may use or share your personal information with your consent, such as when you consent to let us post your testimonials or endorsements on our Site, you instruct us to take a specific action with respect to your personal information, or you opt into third-party marketing communications.

2.6 For Compliance, Fraud Prevention, and Safety

We may use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

3. Sharing of Personal Information

We do not share or sell the personal information that you provide us with other organizations without your express consent, except as described in this Privacy Policy. We disclose personal information to third parties under the following circumstances:

• Affiliates. We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Policy.

• Business Transfers. We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

• Compliance with Laws and Law Enforcement; Protection and Safety. We may share personal information for legal, protection, and safety purposes, including to comply with applicable AML and KYC requirements, to respond to lawful requests and legal processes, to protect the rights and property of the Company, our agents, customers, and others, and in emergencies to protect personal safety.

• Professional Advisors and Service Providers. We may share information with those who need it to do work for us, including third-party companies and individuals to administer and provide the Service on our behalf (such as customer support, hosting, email delivery and database management services), as well as lawyers, bankers, auditors, and insurers.

• Other. You may permit us to share your personal information with other companies or entities of your choosing. Those uses will be subject to the privacy policies of the recipient entity or entities.

We may also share aggregated and/or anonymized data with others for their own uses.

4. International Transfer

The Company may have offices outside of the EU and has affiliates and service providers in various countries. Your personal information may be transferred to or from locations outside of your state, province, country or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction.

EU users should read the important information provided below about transfer of personal information outside of the European Economic Area (EEA).

5. How Information is Secured

We retain information we collect as long as it is necessary and relevant to fulfill the purposes outlined in this Privacy Policy. In addition, we retain personal information to comply with applicable law where required, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Use, and other actions permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymize your personal information (so that it can no longer be associated with you), in which case we may use this information indefinitely without further notice to you.

We employ industry-standard security measures designed to protect the security of all information submitted through the Services. However, the security of information transmitted through the internet can never be fully guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data. Users of the Services are responsible for maintaining the security of any password, biometrics, user ID or other form of authentication involved in obtaining access to password-protected or secure areas of any of our digital services. In order to protect you and your data, we may suspend your use of any of the Services, without notice, pending an investigation, if any breach of security is suspected.

6. Information Choices and Changes

6.1 Accessing, Updating, Correcting, and Deleting Your Information

You may access information that you have voluntarily provided through your account on the Services, and review, correct, or delete it by sending a request to [email protected]. You can request to change contact choices, opt-out of our sharing with others, and update your personal information and preferences.

6.2 Tracking Technologies

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. For more information, please see the Cookies Policy section below.

6.3 Google Analytics Opt-Out

You may exercise choices regarding the use of cookies from Google Analytics by visiting the Google Analytics Opt-out page and downloading the Google Analytics Opt-out Browser Add-on.

7. Contact Information

We welcome your comments or questions about this Policy. You may contact our Data Protection Officer at: [email protected]. For general legal inquiries: [email protected].

8. Changes to This Privacy Policy

We may change this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make any changes, we will update the Last Updated date above. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the changes to the Site. Your continued use of the Site or Services after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.

9. Eligibility

The Services are not directed to individuals under the age of 18. If you are under 18, you may use the Services only with the consent of or under the supervision of your parent or legal guardian. We do not knowingly collect personal information from minors. If we learn that we have received personal information from a minor without appropriate parental consent, we will promptly delete such information.

10. Notice to California Residents

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

We collect the categories of personal information described in the "What We Collect" section above for the business and commercial purposes described in the "Use of Personal Information" section above. We share this information with the categories of third parties described in the "Sharing of Personal Information" section above. John Veich does not sell or share (as defined by the CCPA/CPRA) the personal information we collect without providing a right to opt out.

Subject to certain limitations, the CCPA/CPRA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect, to delete their personal information, to correct inaccurate personal information, to opt out of any "sales" or "sharing" that may be occurring, and to not be discriminated against for exercising these rights.

California consumers may make a request pursuant to their rights under the CCPA/CPRA by contacting us at [email protected]. Please note that you must verify your identity and request before further action is taken. Government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf, subject to providing a valid power of attorney and appropriate identification.

11. Notice to EU/EEA Data Subjects

11.1 Personal Information and Sensitive Data

With respect to EU/EEA data subjects, "personal information," as used in this Privacy Policy, is equivalent to "personal data" as defined in the European Union General Data Protection Regulation (GDPR). Some of the information you provide us may constitute sensitive data as defined in the GDPR, including identification of your race or ethnicity on government-issued identification documents.

11.2 Legal Bases for Processing

We only use your personal information as permitted by law. We are required to inform you of the legal bases of our processing of your personal information, which are described in the table below. If you have questions about the legal bases under which we process your personal information, contact us at [email protected].

Processing Purpose	Legal Basis
To provide our Service	Our processing of your personal information is necessary to perform the contract governing our provision of the Services or to take steps that you request prior to signing up for the Service.
To communicate with you; to optimize our platform; for compliance, fraud prevention, and safety	These processing activities constitute our legitimate interests. We make sure we consider and balance any potential impacts on you and your rights before we process your personal information for our legitimate interests.
To comply with law	We use your personal information to comply with applicable laws and our legal obligations, including AML laws and KYC requirements.
With your consent	Where our use of your personal information is based upon your consent, you have the right to withdraw it anytime by contacting us at [email protected].

11.3 Your Rights Under GDPR

Under the GDPR, you have certain rights regarding your personal information. You may ask us to take the following actions:

• Opt-out: Stop sending you direct marketing communications which you have previously consented to receive.

• Access: Provide you with information about our processing of your personal information and give you access to your personal information.

• Correct: Update or correct inaccuracies in your personal information.

• Delete: Delete your personal information.

• Transfer: Transfer a machine-readable copy of your personal information to you or a third party of your choice.

• Restrict: Restrict the processing of your personal information.

• Object: Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.

You can submit these requests by email to [email protected]. If you would like to submit a complaint about our use of your personal information, you may also submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.

11.4 Cross-Border Data Transfer

Please be aware that your personal data may be transferred to, processed, and stored in countries outside of the EEA, including countries whose data protection laws may differ from those in your country of residence. Whenever we transfer your personal information out of the EEA, the transfer will be based on a data transfer mechanism recognized by the European Commission as providing adequate protection for personal information, such as Standard Contractual Clauses (SCCs) adopted pursuant to Article 46 of the GDPR or an adequacy decision. Please contact us if you want further information on the specific mechanism used when transferring your personal information out of the EEA.

12. Cookies Policy

We understand that your privacy is important to you and are committed to being transparent about the technologies we use. In the spirit of transparency, this section provides detailed information about how and when we use cookies on our Site.

12.1 Do We Use Cookies?

Yes. We and our marketing partners, affiliates, and analytics or service providers use cookies, web beacons, pixels and other technologies to ensure everyone who uses the Site has the best possible experience.

12.2 What is a Cookie?

A cookie ("Cookie") is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Web beacons, tags and scripts may be used in the Site or in emails to help us deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.

12.3 Why Do We Use Cookies?

We generally use cookies for the following purposes:

• To recognize new or past customers.

• To store your password if you are registered on our Site.

• To improve our Site and to better understand your visits on our platforms and Site.

• To serve you with interest-based or targeted advertising.

• To observe your behaviors and browsing activities over time across multiple websites or other platforms.

• To better understand the interests of our customers and our website visitors.

Some cookies are necessary for certain uses of the Site. Without such cookies, we would not be able to provide many services that you need to properly use the Site. We also use functional cookies and cookies from third parties for analysis and marketing purposes.

12.4 How to Disable Cookies

You can generally activate or deactivate the use of cookies through a functionality built into your web browser:

• Firefox – "Private Browsing" and managing cookie settings.

• Chrome – "Incognito" and managing cookie settings.

• Edge – "InPrivate" and managing cookie settings.

• Safari – "Private Browsing" and managing cookie settings.

If you want to learn more about cookies, or how to control, disable or delete them, please visit aboutcookies.org for detailed guidance. Please note that if you decline the use of cookies, some functions of the website may be unavailable and we will not be able to present personally tailored content and advertisements to you.

John Veich | [email protected] | johnveich.com